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  2. Returns & Refunds
  3. Refunds

Refunds

  • I can't see a refund on my bank statement Please allow 7 days for the refund to appear in your bank account.
  • Why do I receive a credit note when returning Store orders? We have different terms and policies for shopping in store compared to shopping online.Unwanted items can be returned...
  • When will I receive a refund? We try and process all returns as quickly as possible for you to get your refund. If you arranged your return on our ...
  • How will I receive a refund? For orders placed online - We try and process all returns as quickly as possible for you to get your refund. You shou...
  • Why have I been refunded for an item instead of it being exchanged? In the event you change your mind you can return an online item for a full refund only. We cannot exchange goods purc...
  • When will I receive a refund? We try and process all returns as quickly as possible for you to get your refund. Once your parcel has been collected...

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