Returns

Return – online
For items purchased online, you can send them back for a full refund within 28 days, provided it has not been used or fitted, and is returned with any packa...
Tue, 13 Apr, 2021 at 11:26 AM
Return – in store
To return your item(s) bought in store for a credit note or where possible make an exchange, visit any Flannels store within 28 days of purchase. If your i...
Tue, 30 Mar, 2021 at 9:32 AM
Can I exchange an order?
You can return an online item for an exchange. Please mark size required on the returns form. If we don’t have the item you want in stock, we will process ...
Tue, 30 Mar, 2021 at 9:32 AM
Can I return more than one order in the same parcel?
Please return each order separately and include any packaging that forms part of the goods with your valid proof of purchase.
Tue, 30 Mar, 2021 at 10:13 AM